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Faculty Profile

Education

1998

PhD Business Economics
University of Leuven, Belgium

1992

MSc Business Information Systems 
University of Leuven, Belgium

1991BSc Business Engineering
University of Leuven, Belgium

Current Appointment

2021 - NowDean and Professor
Lee Kong Chian School of Business, Singapore Management University

Previous Appointments

2015 - 2021Founding Director and Professor
UCL School of Management, University College London, UK
2009 - 2015Professor and Head of Department
Department of Management Science & Innovation, University College London, UK
2011 - 2017Visiting Professor
Faculty of Economics and Business Administration, University of Ghent, Belgium
2007 - 2009Associate Professor
Department of Management Science & Innovation, University College London, UK
2007 - 2018Visiting Professor
London Business School, UK
2005 - 2006Visiting Associate Professor
Kellogg Graduate School of Management, Northwestern University, Evanston, IL
2001 - 2007Associate Professor
London Business School, UK
1999 - 2001Assistant Professor
London Business School, UK
1998 - 1999Assistant Professor
Rotterdam School of Management, Erasmus University Rotterdam, The Netherlands

Awards, Recognition and Honors

  • Winner, AAS Best Paper Award, INFORMS (2022)
  • Finalist, TIMES Best Paper Award, INFORMS (2022)
  • Finalist, M&SOM Practice-Based Research Competition, INFORMS (2019)
  • Finalist, Daniel H. Wagner Prize for Excellence in Operations Research Practice, INFORMS (2008, 2014, 2016, 2019)
  • Decision Analysis Society Best Publication Award, INFORMS (2013)
  • IEEE Engineering Management Society Best Paper Award (2008, 2010)
  • MBA Best Teacher Award, London Business School (2007, 2008, 2013)
  • MSc Entrepreneurship Best Teacher Award, UCL (2010, 2011)
  • Finalist, Decision Analysis Society Practice Award, INFORMS (2007)
  • INFORMS Case Competition Award (2004, 2006, 2008)
  • Finalist, EURO Excellence in Practice Award (2003)
  • Faculty Excellence in Teaching Award, London Business School (2001, 2003, 2006)

Research Grants and Industry Sponsorship

  • nPlan, Machine learning for project management (2018 – 2020)
  • Eurocontrol and Heathrow Airport, Big-data collaborative decision making support for the Airport Operations Centre (2015 – 2016)
  • Great Ormond Street Hospital, Decision support for epilepsy diagnosis and surgery in children (2014 – 2016)
  • Department for Transport, Forecasting costs for major infrastructure projects (2013 – 2016)
  • Vungle, Recommendation engine development for mobile advertising (2013 – 2014)
  • Network Rail, Analysis of optimism bias in UK rail projects (2012 – 2015)
  • Merck Serono, Pharmaceutical project portfolio management (2014)
  • Noble Group, Optimization of transhipment operations in Indonesia (2012 – 2013)
  • Technology Strategy Board, Regenerative Medicine Programme: Value System and Business Models (2010 – 2012)
  • Eaton Aerospace, Project management for F-35 Joint Strike Fighter (2006)
  • EuroControl, European air traffic control system selection and optimization (2005 − 2006) 
  • Dunlop Aerospace, Project management for Boeing 787 (2004)
  • Phytopharm, Pharmaceutical R&D project valuation and licensing negotiations support (2004)

Research Areas

  • Business Analytics
  • Applications of AI
  • Project Management and Planning
  • Operations Management and Planning
  • Transportation Management

Selected Journal Articles

  • "Can Lower(ed) Expert Opinions Lead to Better Consumer Ratings?: The Case of Michelin Stars”, Management Science, 2025, accepted and published online (with X. Li, Y. Deng, and P. Manchanda).
  • “Forecasting airport transfer passenger flow using real-time data and machine learning”, Manufacturing & Services Operations Management, 2022, 24(6), 2797-3306 (with X. Guo and Y. Grushka-Cockayne).
  • “London Heathrow Airport Uses Real-Time Analytics for Improving Operations”, INFORMS Journal on Applied Analytics, 2020, 50 (5), 325-339 (with X. Guo, Y. Grushka-Cockayne).
  • “Licensing contracts: Control rights, options and timing”, Management Science, 2017, 63(4), 1131-1149 (with P. Crama and N. Taneri).
  • “Vungle Inc. improves monetization using big-data analytics”, INFORMS Journal on Applied Analytics, 2017, 47(5), 454-466 (with I. Fragkos, Y. Grushka-Cockayne, C. Lichtendahl, H. Guerin, A. Kritzer).
  • “A Horizon Decomposition approach for the Capacitated Lot Sizing Problem with Setup Times”, INFORMS Journal on Computing, 2016, 28, 465 – 482 (with Z. Degraeve and I. Fragkos).
  • “On improving the maritime transshipment operations at the Noble Group, INFORMS Journal on Applied Analytics, 2016, 46 (3), 203-217 (with I. Fragkos).
  • “Period decompositions for the capacitated lot size problem with setup times”, INFORMS Journal on Computing, 2016, 28 (4), 431 - 448 (with S. A. de Araujo, Z. Degraeve, I. Fragkos, R. Jans).
  • “Towards a Single European Sky”, INFORMS Journal on Applied Analytics, 2009, 39, 400 – 414 (with Y. Grushka– Cockayne).
  • “An integrated decision– making approach for improving European air traffic management”, Management Science, 2008, 54 (8), 1395 – 1409 (with Z. Degraeve and Y. Grushka– Cockayne).
  • “R&D project valuation and licensing negotiations at Phytopharm Ltd.”, INFORMS Journal on Applied Analytics, 2007, 37 (5), 472–487 (with P. Crama, Z. Degraeve and W. Chong).
  • “Milestone payments or royalties? Contract design for R&D licensing”, Operations Research, 2008, 56 (6), 1539 – 1552 (with P. Crama and Z. Degraeve).
  • “Broadcast scheduling for mobile advertising”, Operations Research, 2003, 51 (4), 509 – 517 (with Z. Degraeve).