Founding Dean, SMU School of Information Systems (2003 to mid-2016)
SMU Vice Provost for Research (mid-2012 to mid-2020)
Professor Emeritus (July 2020 onwards)
Interim Director and Advisor, SMU Office of Alumni Relations (January to June 2023)
Research & Professional Interests
Research Areas
AI applications and impacts
Human-Machine symbiosis and hybrid intelligence
Content Creation
Articles, case studies and video interviews about AI applications and impacts, and Digital Transformation
Co-author of cases studies with writers from SMU Centre for Case Learning Excellence (CCX)
Current External Advisory & Professional Work
Senior Consultant to the Healthcare Services and Outcomes Research (HSOR) Department, NHG Health, advising on development, evaluation, and next-step actions for their Generative AI, Predictive AI/ML, and other analytics and program evaluation projects
Program Instructor, ICT in Developing Countries Program, Center for Executive Education in Technology Policy, Carnegie Mellon University
Faculty and Program Consultant, Computer Science and Engineering, University of Connecticut, Stamford regional campus
Industry Advisor to AI Singapore’s Innovation Pillar
Prior External Advisory & Professional Work
Project Consultant, Division of Public Institutions and Digital Government, Department of Economic and Social Affairs (DESA), UN
Advisor to the Chief Data Officer and the Data Analytics and AI Department of Synapxe, Singapore’s national HealthTech agency
Member of the Urban Redevelopment Authority's AI Technology Advisory Panel
External Expert Evaluator for HTX (Home Team Science & Technology Agency) Technical Competency Expert Panel
Consultant, Corporate IT & Technology Group, Changi Airport Group
Consultant, Certis Centre for Applied Intelligence, Certis Corp
Current SMU Support
Advisory Committee member and case writer co-author, Centre for Case Learning Excellence
