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Faculty Profile

Hannah H. CHANG's photo

Hannah H. CHANG

(On Leave)
Full-time Faculty
Associate Professor of Marketing; Chair, SMU Institutional Review Board; Senate Chair
Lee Kong Chian School of Business LKCSB

Education

2008

Ph.D. in Marketing
Columbia University

2006

M.Phil.in Marketing
Columbia University

2002

B.A. in Economics
University of California

Current Position(s) Held

2017 - Now

Associate Professor of Marketing
Lee Kong Chian School of Business, Singapore Management University

2020 - NowDirector, PhD Programmes
Lee Kong Chian School of Business, Singapore Management University
2018 - NowLee Kong Chian Fellow
Lee Kong Chian School of Business, Singapore Management University
2009 - 2016Assistant Professor of Marketing
Lee Kong Chian School of Business, Singapore Management University

Awards, Grants and Recognition 

  • Principal Investigator (PI), Singapore Ministry of Education (MOE) Academic Research Fund (AcRF) Tier 2 Grant (MOE2024), 2025-28
  • Area Editor, International Journal of Research in Marketing, 2024-Present
  • Associate Editor, Journal of Consumer Psychology, 2021-23
  • American Marketing Association (AMA) Marketing Communications SIG Innovations in Marketing Communications Research Award, 2024
  • Financial Times Responsible Business Education Award (Teaching cases), 2022
  • Principal Investigator (PI), Singapore Ministry of Education (MOE) Academic Research Fund (AcRF) Tier 2 Grant (MOE2021), 2022-25
  • Society for Consumer Psychology Doctoral Consortium Faculty, 2022
  • SMU Master of Science in Management Program Meritorious Service Award, 2020
  • Association for Consumer Research Doctoral Symposium Faculty, 2018
  • Principal Investigator (PI), Singapore Ministry of Education (MOE) Academic Research Fund (AcRF) Tier 2 Grant (MOE2019), 2019-23
  • SMU Excellent Teacher Award Finalist, 2019
  • Lee Kong Chian Fellowship for Research Excellence, 2018-19
  • SMU Contribution to Student Life Award, 2019
  • SMU Dean's Postgraduate Teaching Honour List, 2018–19
  • PI, Singapore MOE AcRF Tier 2 Grant (MOE 2018), 2019-23
  • PI, SMU SC-RCB Grant, 2018-19 
  • SMU Contribution to Student Life Award, 2018
  • Co-PI, National Research Foundation (NRF) grant, S$482,405 (No. BSEWWT2017_04), 2017–20
  • PI, Singapore Ministry of Education (MOE) Academic Research Fund (AcRF) Tier 1 grant (No. 17-C207-SMU-002), 2017–19
  • Academic Fellow, Institute on Asian Consumer Insight, 2016-18
  • PI, MOE AcRF Tier 1 grant (No. 15-C207-SMU-006), 2015–18
  • PI, MOE AcRF Tier 1 grant (No. 14-C207-SMU-013), 2014–16
  • SMU Dean's Teaching Honour List Top 20 Faculty Members , 2015-16 
  • SMU Dean's Teaching Honour List Top 20 Faculty Members, 2014-15 
  • PI, MOE AcRF Tier 1 grant (No. 13-C207-SMU-006), 2013–14
  • SMU Dean's Teaching Honour List Top 20 Faculty Members, 2013-14 
  • Dean's Teaching Honour List Top 20 Faculty Members , 2012-13 
  • Lee Foundation Fellow for Research Excellence, 2011-12
  • PI, MOE AcRF Tier 1 grant (No. 10-C207-SMU-019), 2010–12
  • PI, MOE AcRF Tier 1 grant (No. 09-C207-SMU-007), 2009–10
  • SMU Dean's Teaching Honour List Top 20 Faculty Members, 2009–10 
  • The 2009 La Londe Conference Best Paper Award, 2009
  • SMU Dean's Teaching Honour List Top 20 Faculty Members, 2008–09 
  • Columbia Business School Doctoral Fellowship, 2003–08 
  • Columbia Business School Doctoral Fellowship, September 2003 - September 2008
  • Summa cum Laude, 2002
  • Order of Merit Award, School of Social Sciences , UC Irvine, 2002
  • Phi Beta Kappa, 2001
  • UCI Undergraduate Research Opportunities Program Fellowship, 2001
  • Golden Key International Honor Society at UC Irvine, 1999
  • Dean's Honor List, 1999 - 2001

Research Interests

  • Consumer Behavior
  • Consumer Judgment and Decision Making
  • Affect (feelings and moods)
  • Consumer Experiences
  • Innovation and Entrepreneurship

Selected Journal Articles (Refereed)

  • Lin, Jason, Anat Keinan, Hannah H. Chang, and Donald R. Lehmann (2025), “The Robin Hood Effect in Consumer Transgressions Against Firms,” Journal of Consumer Research, forthcoming.
  • Chang, Hannah H., Anirban Mukherjee, and Amitava Chattopadhyay (2022), “More Voices Persuade: The Attentional Benefits of Voice Numerosity,” Journal of Marketing Research, forthcoming
  • Chang, Hannah H. and Iris W. Hung (2018), “Mirror, Mirror on the Retail Wall: Self-focused Attention Promotes Reliance on Feelings in Consumer Decisions,” Journal of Marketing Research, 55 (August), 586–599.
  • Chang, Hannah H. and Michel Tuan Pham (2018), "Affective Boundaries of Scope Insensitivity," Journal of Consumer Research, 45 (August), 403–428.
  • Chang, Hannah H. and Michel Tuan Pham (2018), "Affective Boundaries of Scope Insensitivity," Journal of Consumer Research, forthcoming.
  • Hong, Jiewen and Hannah H. Chang (2015), "I Follow My Heart and We Rely on Reasons: The Impact of Self-Construal on Reliance on Feelings versus Reasons in Decision Making,” Journal of Consumer Research, 41 (April),1392-1411. * equal authorship

  • Chang, Hannah H. and Michel Tuan Pham (2013), "Affect as a Decision-Making System of the Present," Journal of Consumer Research, 40 (June), 42—63.

  • Pham, Michel Tuan and Hannah H. Chang (2010), "Regulatory Focus, Regulatory Fit, and the Search and Consideration of Choice Alternatives," Journal of Consumer Research, 37 (December), 626—640.

  • Weber, Elke, Eric Johnson, Kerry Milch, Hannah Chang, Jeff Brodscholl, and Dan Goldstein (2007), "Asymmetric Discounting in Intertemporal Choice: A Query Theory Account,"Psychological Science, 18(6), 516—523.

Selected Book Chapters (Refereed)

  • Chang, Hannah H. and Anirban Mukherjee (2022), “Using Machine Learning to Extract Insights from Consumer Data,” in Encyclopaedia of Data Science and Machine Learning, ed. John Wang, Hershey, PA: IGI Global, forthcoming.
  • Chang, Hannah H. and Anirban Mukherjee (2022), “Artificial Intelligence, Consumers, and the Experience Economy,” in Encyclopaedia of Data Science and Machine Learning, ed. John Wang, Hershey, PA: IGI Global, forthcoming.
  • Mukherjee, Anirban, Hannah H. Chang, and Amitava Chattopadhyay (2019), “Crowdfunding: Sharing the Entrepreneurial Journey,” in Handbook of the Sharing Economy, ed. Russell W. Belk, Giana M. Eckhardt, and Fleura Bardhi, Cheltenham, UK: Edward Elgar, 152–162.

Research Advisor/ Co-research advisor to

  • ZHANG, HONGJUN, hjzhang.2021[at]ckdba.smu.edu.sg, CKGSB-SMU DBA
  • LIU, HUICHENG, hc.liu.2023[at]ckdba.smu.edu.sg, CKGSB-SMU DBA
  • WANG Liang,lwang.2020[at]sjdba.smu.edu.sg, SJTU-SMU DBA
  • DE GUZMAN Randy Sison, rs.deguzman.2023 [at] dba.smu.edu.sg, DBA
  • LEE Oon Ling (LI Yunlin), oonlinglee.2023[at] dba.smu.edu.sg, DBA
  • SUN Bo, bosun.2022 [at] sjdba.smu.edu.sg, SJTU-SMU DBA
  • WANG, XIAOSONG, xswang.2021[at]ckdba.smu.edu.sg, CKGSB-SMU DBA
 
 
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Research Areas and Areas of Expertise

Strategic Priorities